Contact Us

Come join our community on Discord for the fastest responses and to chat with our team. We want to make the Rana ecosystem the best it can be and welcome all feedback.

Select a Department

Choose a department from the sidebar to see more information about the types of inquiries they handle and how to contact them.

General Contact

[email protected]

Our general contact email address for inquiries that don't fit into other categories.

Types of inquiries handled:

  • General questions about Rana AI
  • Partnership opportunities
  • Investment inquiries
  • Career information (non-application related)
  • Events and speaking engagements
Contact General Team

Press & Media

[email protected]

For journalists, bloggers, and media professionals seeking information about Rana AI.

Types of inquiries handled:

  • Press releases and announcements
  • Media kit requests
  • Interview requests with team members
  • Commentary on AI industry trends
  • Brand assets and guidelines
Contact Press Team

Technical Support

[email protected]

For technical assistance with Rana AI products and services.

Types of inquiries handled:

  • Installation and setup issues
  • Bug reports
  • Feature requests
  • Account-related problems
  • API integration assistance

For faster assistance, consider joining our Discord community where our support team and community members can help troubleshoot issues in real-time.

Contact Support Team

Security Team

[email protected]

For reporting security vulnerabilities or potential security issues related to Rana AI products.

Types of inquiries handled:

  • Security vulnerability reports
  • Responsible disclosure of security findings
  • Data privacy concerns
  • Security breach notifications

We take security reports seriously and will respond promptly. Please include detailed information about any security issues you discover.

Contact Security Team

DMCA Requests

[email protected]

For submitting Digital Millennium Copyright Act (DMCA) takedown notices.

For valid DMCA requests, please include:

  • Identification of the copyrighted work you believe has been infringed
  • Identification of the material you believe is infringing
  • Your contact information
  • A statement that you have a good faith belief that use of the material is not authorized by the copyright owner
  • A statement that the information in your notice is accurate

We process all valid DMCA requests in accordance with applicable laws.

Submit DMCA Request

Legal Incidents

[email protected]

For reporting legal issues or incidents that require attention from our legal team.

Types of inquiries handled:

  • Terms of Service violations
  • Legal notices and inquiries
  • Subpoena requests
  • Reports of misuse of Rana AI services
  • Reports of behavior violating our community guidelines

Please provide as much detail as possible about any incidents you're reporting to help us investigate efficiently.

Contact Legal Team